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How do I adjust the size of my metal band ?Updated 2 months ago

How do I adjust the size of my metal band for the Health Series and Ultra 2+?

We are excited about the addition of our metal bands for the Health Series and Ultra 2+ smartwatches! These bands add a stylish and durable look to your GARD PRO watch. But how do you make sure it fits perfectly on your wrist?

We have good news! We made a short video that shows you step by step how to adjust the size of your metal band. With just a few simple steps, you can make sure your band is comfortable and fits your wrist size perfectly.

🎥 Watch the video for adjusting the size of your metal band here:

metal band fit (1).mp43.3MB

The video clearly explains how to remove or add links to achieve the desired size. Be sure to have the included tool handy to make the process go smoothly.

With a properly fitted metal band, you will not only enjoy an enhanced look, but also more comfort while wearing your GARD PRO Health Series or Ultra 2+ smartwatch.

Take a moment to watch the video and adjust your band for the perfect fit. If you still have questions or need help, feel free to contact our customer service team. We are always here for you!

Have fun with your GARD PRO smartwatch and your perfectly fitting metal band!

I have an Ultra 1, but can't get the band to fit on my GARD PRO. What to do?

We understand that you may be disappointed to discover that the GARD PRO Ultra 1 is specifically designed for rubber tires. We would like to explain this further.

When designing the Ultra 1, we chose rubber tires because of their comfort and durability, specifically tailored to this model. If you look at the specifications under the tire options on our website or in the help center, you will see that only rubber tires are available for the Ultra 1.

We understand that you may have overlooked this when placing your order, which may lead to an unexpected surprise when you receive your tire. We are sorry to hear that you now have a band that may not fit your smartwatch.

Therefore, we encourage you to contact our customer service team. We are ready to work with you on possible solutions and discuss how we can best help you. Whether it's finding an alternative solution or providing additional information about your band options, we're here to support you.

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