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About us

Gard Pro

Questions about delivery time, returns, warranty, etc.

Service

All about our services

Questions about a specific GARD PRO model?

Where can I find the online manual?

Size/availability of straps per GARD PRO model

Can I make calls and receive messages with my Gard Pro?

What apps can I pair the GARD PRO with?

How do I connect my Gard Pro smartwatch to my phone?

Sports Features

Gard Pro's Pedometer: How Does It Work?

Health functions and measurements

How do I adjust the size of my metal band ?

All you need to know about the waterproofing of GARD PRO smartwatches

Features by Model: Find out which Gard Pro suits YOU best!

Choose the right Gard Pro model: Here's how to find your perfect match!

Dimensions and weight per Gard Pro model

How does the GPS function of the GARD PRO work?

ECG measurement on the GARD PRO

General product information

Is there an online manual?

How do I connect my GARD PRO to my phone?

Size/weight and availability to straps?

Receiving messages and calls on the GARD PRO Health 2

How do I reset my GARD PRO Health 2?

Sound and screen settings GARD PRO Health 2

I am experiencing bluetooth problems with my GARD PRO Health 2

Explanation of adding contacts and SOS function

Specific explanation sports functions Health 2

I have a question about health functions/measurements?

How long can my Health 2 last without recharging?

Resolve unexpected vibrations on your GARD PRO Health 2

I can't find the answer to my question in the help center, what to do?

Health smartwatch 2

How do I connect my GARD PRO to my phone

Receiving messages and calls on the GARD PRO Health 2+

How do I reset my GARD PRO Health 2+?

Sound and screen settings GARD PRO Health 2+

I am experiencing bluetooth problems with my GARD PRO Health 2+

Specific explanation of sports functions Health 2+

How long can my Health 2+ last without recharging?

Resolve unexpected vibrations on your GARD PRO Health 2+

Health smartwatch 2+

HEALTH SERIES®

Receiving messages and calls on my GARD PRO Ultra 1

How do I reset my GARD PRO Ultra 1?

Sound and screen settings GARD PRO Ultra 1

I am experiencing bluetooth problems with my GARD PRO Ultra 1

Specific explanation sports functions Ultra 1

How long can my Ultra 1 last without recharging?

Resolve unexpected vibrations on your GARD PRO Ultra 1

Gard Pro Ultra 1

How does the NFC feature work?

Receiving messages and calls on my GARD PRO Ultra 2+

How do I reset my GARD PRO Ultra 2+?

Sound and screen settings GARD PRO ULTRA 2+

I am experiencing bluetooth problems with my GARD PRO Ultra 2+

Specific explanation sports functions Ultra 2+

How long can my Ultra 2+ last without recharging?

Resolve unexpected vibrations on your GARD PRO Ultra 2+

Gard Pro Ultra 2+

ULTRA SERIES®

All about our products

I need to cancel or change my order!

I have a question about my received GardPro?

How do I contact you?

How do I share my experience and/or feedback?

I discovered a defect, what to do?

Everything you need to know about our Guarantee!

I have a defect, what to do?

Insurance ''GardCare+''

Can I change my shipping address?

What delivery service do you use to ship your products?

I am asked to pay additional fees?

How long will it take to receive my order?

How can I track my order?

My delivery time has expired. What next?

Delivered but I haven't received anything....

Everything you need to know about exchanging your GARD PRO

Everything You Need to Know About Returns

How do I start the return process?

When will my return be processed/refunded?

My return has been delivered for a while, but I don't hear anything?